{"id":1861,"date":"2024-03-19T13:18:39","date_gmt":"2024-03-19T13:18:39","guid":{"rendered":"https:\/\/sustainablejobs.be\/?post_type=job_listing&p=1861"},"modified":"2024-03-19T13:19:26","modified_gmt":"2024-03-19T13:19:26","slug":"customer-care-hero-bolt-energie-brussel","status":"publish","type":"job_listing","link":"https:\/\/sustainablejobs.be\/vacature\/customer-care-hero-bolt-energie-brussel\/","title":{"rendered":"Customer Care Hero | Bolt Energie | Brussel"},"content":{"rendered":"

Bolt is het allereerste energieplatform in Belgi\u00eb dat het mogelijk \u00e9n gemakkelijk maakt om rechtstreeks energie te kopen van\u00a0lokale, groene opwekkers.<\/strong>\u00a0Bijvoorbeeld van de zonne-energie van de zonnepanelen van Nico of bio-energie van de boerderij van Valerie en Frederik. Op die manier weet je als klant\u00a0waar jouw energie vandaan komt<\/strong>\u00a0– en dus echt groen is – en waar je geld naartoe gaat.<\/p>\n

Waarom doet Bolt dat? De energiemarkt is vandaag niet transparant. Traditionele leveranciers verkopen grijze energie als groene, en helpen ons land niet verduurzamen. Dat wil Bolt veranderen! Ga jij met ons\u00a0tegen de stroom in<\/strong>?<\/p>\n

Bolt zoekt een\u00a0Customer Care Hero<\/strong>\u00a0om onze klanten op een persoonlijke en transparante manier verder te helpen.<\/p>\n

Jouw taken:<\/strong><\/h4>\n

Als\u00a0Customer Care Hero<\/strong>\u00a0ben jij d\u00e9 contactpersoon voor onze energie-afnemers. Via telefoon en e-mail beantwoord je vragen over facturen, hun contract, verhuizen of andere zaken. Jij helpt zowel huidige als potenti\u00eble klanten en doet dit op een persoonlijke en aangename manier. Jij belichaamt ‘Bolt’ zorgt ervoor dat onze service persoonlijk en positief ervaren wordt.<\/p>\n

Concreter:<\/p>\n

    \n
  • Jij bent het eerste contactpunt en dus\u00a0de stem van Bolt<\/strong>\u00a0voor onze klanten;<\/li>\n
  • Je\u00a0beantwoordt hun vragen\u00a0<\/strong>via telefoon en e-mail en hebt zo rechtstreeks invloed op onze customer experience en missie;<\/li>\n
  • Je verwerkt vragen en problemen in ons CRM-systeem en bent zelf verantwoordelijk voor de\u00a0volledige opvolging en behandeling<\/strong>\u00a0van de vragen;<\/li>\n
  • Je\u00a0enthousiasmeert energie-afnemers\u00a0<\/strong>over Bolt en vertegenwoordigt onze missie;<\/li>\n
  • Je denkt mee na<\/strong>\u00a0over hoe onze werkwijze beter kan worden en communiceert vlot met je teamgenoten.<\/li>\n<\/ul>\n

    Wij bieden jou:\u00a0<\/strong><\/h4>\n
      \n
    • Een boeiende job binnen een groeiende\u00a0start-up<\/strong>\u00a0die positieve impact maakt;<\/li>\n
    • Een\u00a0gedreven en enthousiast team\u00a0<\/strong>met een positieve mindset. Naast een leuke werksfeer, organiseren we regelmatig afterworks en legendarische teambuildings.<\/li>\n
    • Een werkplek met\u00a0uitzicht over Brussel<\/strong>, afgewisseld met thuiswerk.<\/li>\n
    • Een\u00a0marktconform loonpakket\u00a0<\/strong>met extralegale voordelen & 33 vakantiedagen<\/li>\n<\/ul>\n

      Wat wij verwachten van jou:<\/strong><\/h4>\n
        \n
      • Je hebt bent\u00a0communicatief<\/strong>\u00a0sterk, hebt een\u00a0assertieve houding<\/strong>\u00a0en bent\u00a0empathisch<\/strong>. Je denkt graag mee met de klant<\/li>\n
      • Je wil vooral\u00a0mensen helpen<\/strong>\u00a0en hun problemen goed oplossen. Een tevreden energie-afnemer maakt jouw dag goed!<\/li>\n
      • Je bent spreekt vlot Nederlands en Engels, Frans is een sterke plus.<\/li>\n
      • Je wil\u00a0bijdragen aan de energietransitie\u00a0<\/strong>in Belgi\u00eb, \u00e9\u00e9n van de meest effici\u00ebnte manieren om klimaatverandering tegen te gaan;<\/li>\n<\/ul>\n

        Hoe solliciteren?<\/strong><\/h4>\n

        Zie jij het helemaal zitten? Stuur jouw cv naar paulien@boltenergie.be<\/p>\n

        We bellen je op voor een korte, eerste kennismaking.
        \nNadien nodigen we je uit op kantoor om kennis te maken met het team.
        \nIndien de gesprekken wederzijds positief verlopen, kan je zo snel mogelijk ons team vervoegen.<\/p>\n

        “We’re powered by people.” Bolt streeft ernaar een inclusieve werkgever te zijn. Iedereen die solliciteert, wordt in overweging genomen en krijgt gelijke kansen.<\/em><\/p>\n","protected":false},"author":0,"featured_media":1796,"template":"","meta":{"_promoted":"","_job_location":"Brussel","_application":"https:\/\/www.boltenergie.be\/nl\/vacatures\/customer-care-hero","_company_name":"Bolt Energie","_company_website":"https:\/\/www.boltenergie.be\/nl\/vacatures\/customer-care-hero","_company_tagline":"","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job-categories":[39,41,63,64,38],"job-types":[9,10],"opleiding-niveau":[],"werkervaring":[],"vakgebied":[],"yoast_head":"\nCustomer Care Hero | Bolt Energie | Brussel - Sustainablejobs.be<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/sustainablejobs.be\/vacature\/customer-care-hero-bolt-energie-brussel\/\" \/>\n<meta property=\"og:locale\" content=\"nl_NL\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Customer Care Hero | Bolt Energie | Brussel - Sustainablejobs.be\" \/>\n<meta property=\"og:description\" content=\"Bolt is het allereerste energieplatform in Belgi\u00eb dat het mogelijk \u00e9n gemakkelijk maakt om rechtstreeks energie te kopen van\u00a0lokale, groene opwekkers.\u00a0Bijvoorbeeld van de zonne-energie van de zonnepanelen van Nico of bio-energie van de boerderij van Valerie en Frederik. Op die manier weet je als klant\u00a0waar jouw energie vandaan komt\u00a0– en dus echt groen is – […]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/sustainablejobs.be\/vacature\/customer-care-hero-bolt-energie-brussel\/\" \/>\n<meta property=\"og:site_name\" content=\"Sustainablejobs.be\" \/>\n<meta property=\"article:modified_time\" content=\"2024-03-19T13:19:26+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/sustainablejobs.be\/wp-content\/uploads\/2023\/12\/bolt-energie-logo-65707496dd6b0.jpeg\" \/>\n\t<meta property=\"og:image:width\" content=\"2480\" \/>\n\t<meta property=\"og:image:height\" content=\"2480\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Geschatte leestijd\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minuten\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/sustainablejobs.be\/vacature\/customer-care-hero-bolt-energie-brussel\/\",\"url\":\"https:\/\/sustainablejobs.be\/vacature\/customer-care-hero-bolt-energie-brussel\/\",\"name\":\"Customer Care Hero | Bolt Energie | Brussel - Sustainablejobs.be\",\"isPartOf\":{\"@id\":\"https:\/\/sustainablejobs.be\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/sustainablejobs.be\/vacature\/customer-care-hero-bolt-energie-brussel\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/sustainablejobs.be\/vacature\/customer-care-hero-bolt-energie-brussel\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/sustainablejobs.be\/wp-content\/uploads\/2023\/12\/bolt-energie-logo-65707496dd6b0.jpeg\",\"datePublished\":\"2024-03-19T13:18:39+00:00\",\"dateModified\":\"2024-03-19T13:19:26+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/sustainablejobs.be\/vacature\/customer-care-hero-bolt-energie-brussel\/#breadcrumb\"},\"inLanguage\":\"nl-NL\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/sustainablejobs.be\/vacature\/customer-care-hero-bolt-energie-brussel\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"nl-NL\",\"@id\":\"https:\/\/sustainablejobs.be\/vacature\/customer-care-hero-bolt-energie-brussel\/#primaryimage\",\"url\":\"https:\/\/sustainablejobs.be\/wp-content\/uploads\/2023\/12\/bolt-energie-logo-65707496dd6b0.jpeg\",\"contentUrl\":\"https:\/\/sustainablejobs.be\/wp-content\/uploads\/2023\/12\/bolt-energie-logo-65707496dd6b0.jpeg\",\"width\":2480,\"height\":2480},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/sustainablejobs.be\/vacature\/customer-care-hero-bolt-energie-brussel\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/sustainablejobs.be\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Vacatures\",\"item\":\"https:\/\/sustainablejobs.be\/job-listings\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Customer Care Hero | Bolt Energie | Brussel\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/sustainablejobs.be\/#website\",\"url\":\"https:\/\/sustainablejobs.be\/\",\"name\":\"Sustainablejobs.be\",\"description\":\"D\u00e9 Duurzame Vacaturebank van Belgi\u00eb\",\"publisher\":{\"@id\":\"https:\/\/sustainablejobs.be\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/sustainablejobs.be\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"nl-NL\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/sustainablejobs.be\/#organization\",\"name\":\"Sustainablejobs.be\",\"url\":\"https:\/\/sustainablejobs.be\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"nl-NL\",\"@id\":\"https:\/\/sustainablejobs.be\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/sustainablejobs.be\/wp-content\/uploads\/2023\/05\/Monteur-Vacaturebank.png\",\"contentUrl\":\"https:\/\/sustainablejobs.be\/wp-content\/uploads\/2023\/05\/Monteur-Vacaturebank.png\",\"width\":500,\"height\":125,\"caption\":\"Sustainablejobs.be\"},\"image\":{\"@id\":\"https:\/\/sustainablejobs.be\/#\/schema\/logo\/image\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Customer Care Hero | Bolt Energie | Brussel - Sustainablejobs.be","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/sustainablejobs.be\/vacature\/customer-care-hero-bolt-energie-brussel\/","og_locale":"nl_NL","og_type":"article","og_title":"Customer Care Hero | Bolt Energie | Brussel - Sustainablejobs.be","og_description":"Bolt is het allereerste energieplatform in Belgi\u00eb dat het mogelijk \u00e9n gemakkelijk maakt om rechtstreeks energie te kopen van\u00a0lokale, groene opwekkers.\u00a0Bijvoorbeeld van de zonne-energie van de zonnepanelen van Nico of bio-energie van de boerderij van Valerie en Frederik. Op die manier weet je als klant\u00a0waar jouw energie vandaan komt\u00a0– en dus echt groen is – […]","og_url":"https:\/\/sustainablejobs.be\/vacature\/customer-care-hero-bolt-energie-brussel\/","og_site_name":"Sustainablejobs.be","article_modified_time":"2024-03-19T13:19:26+00:00","og_image":[{"width":2480,"height":2480,"url":"https:\/\/sustainablejobs.be\/wp-content\/uploads\/2023\/12\/bolt-energie-logo-65707496dd6b0.jpeg","type":"image\/jpeg"}],"twitter_card":"summary_large_image","twitter_misc":{"Geschatte leestijd":"3 minuten"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/sustainablejobs.be\/vacature\/customer-care-hero-bolt-energie-brussel\/","url":"https:\/\/sustainablejobs.be\/vacature\/customer-care-hero-bolt-energie-brussel\/","name":"Customer Care Hero | Bolt Energie | Brussel - Sustainablejobs.be","isPartOf":{"@id":"https:\/\/sustainablejobs.be\/#website"},"primaryImageOfPage":{"@id":"https:\/\/sustainablejobs.be\/vacature\/customer-care-hero-bolt-energie-brussel\/#primaryimage"},"image":{"@id":"https:\/\/sustainablejobs.be\/vacature\/customer-care-hero-bolt-energie-brussel\/#primaryimage"},"thumbnailUrl":"https:\/\/sustainablejobs.be\/wp-content\/uploads\/2023\/12\/bolt-energie-logo-65707496dd6b0.jpeg","datePublished":"2024-03-19T13:18:39+00:00","dateModified":"2024-03-19T13:19:26+00:00","breadcrumb":{"@id":"https:\/\/sustainablejobs.be\/vacature\/customer-care-hero-bolt-energie-brussel\/#breadcrumb"},"inLanguage":"nl-NL","potentialAction":[{"@type":"ReadAction","target":["https:\/\/sustainablejobs.be\/vacature\/customer-care-hero-bolt-energie-brussel\/"]}]},{"@type":"ImageObject","inLanguage":"nl-NL","@id":"https:\/\/sustainablejobs.be\/vacature\/customer-care-hero-bolt-energie-brussel\/#primaryimage","url":"https:\/\/sustainablejobs.be\/wp-content\/uploads\/2023\/12\/bolt-energie-logo-65707496dd6b0.jpeg","contentUrl":"https:\/\/sustainablejobs.be\/wp-content\/uploads\/2023\/12\/bolt-energie-logo-65707496dd6b0.jpeg","width":2480,"height":2480},{"@type":"BreadcrumbList","@id":"https:\/\/sustainablejobs.be\/vacature\/customer-care-hero-bolt-energie-brussel\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/sustainablejobs.be\/"},{"@type":"ListItem","position":2,"name":"Vacatures","item":"https:\/\/sustainablejobs.be\/job-listings\/"},{"@type":"ListItem","position":3,"name":"Customer Care Hero | Bolt Energie | Brussel"}]},{"@type":"WebSite","@id":"https:\/\/sustainablejobs.be\/#website","url":"https:\/\/sustainablejobs.be\/","name":"Sustainablejobs.be","description":"D\u00e9 Duurzame Vacaturebank van Belgi\u00eb","publisher":{"@id":"https:\/\/sustainablejobs.be\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/sustainablejobs.be\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"nl-NL"},{"@type":"Organization","@id":"https:\/\/sustainablejobs.be\/#organization","name":"Sustainablejobs.be","url":"https:\/\/sustainablejobs.be\/","logo":{"@type":"ImageObject","inLanguage":"nl-NL","@id":"https:\/\/sustainablejobs.be\/#\/schema\/logo\/image\/","url":"https:\/\/sustainablejobs.be\/wp-content\/uploads\/2023\/05\/Monteur-Vacaturebank.png","contentUrl":"https:\/\/sustainablejobs.be\/wp-content\/uploads\/2023\/05\/Monteur-Vacaturebank.png","width":500,"height":125,"caption":"Sustainablejobs.be"},"image":{"@id":"https:\/\/sustainablejobs.be\/#\/schema\/logo\/image\/"}}]}},"_links":{"self":[{"href":"https:\/\/sustainablejobs.be\/wp-json\/wp\/v2\/job-listings\/1861"}],"collection":[{"href":"https:\/\/sustainablejobs.be\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/sustainablejobs.be\/wp-json\/wp\/v2\/types\/job_listing"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/sustainablejobs.be\/wp-json\/wp\/v2\/media\/1796"}],"wp:attachment":[{"href":"https:\/\/sustainablejobs.be\/wp-json\/wp\/v2\/media?parent=1861"}],"wp:term":[{"taxonomy":"job_listing_category","embeddable":true,"href":"https:\/\/sustainablejobs.be\/wp-json\/wp\/v2\/job-categories?post=1861"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/sustainablejobs.be\/wp-json\/wp\/v2\/job-types?post=1861"},{"taxonomy":"opleiding-niveau","embeddable":true,"href":"https:\/\/sustainablejobs.be\/wp-json\/wp\/v2\/opleiding-niveau?post=1861"},{"taxonomy":"werkervaring","embeddable":true,"href":"https:\/\/sustainablejobs.be\/wp-json\/wp\/v2\/werkervaring?post=1861"},{"taxonomy":"vakgebied","embeddable":true,"href":"https:\/\/sustainablejobs.be\/wp-json\/wp\/v2\/vakgebied?post=1861"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}